PRIVACY POLICY FOR RUSHBILL BILLING SERVICE PLATFORM

At Rushbill, we understand the importance of protecting your personal information and maintaining your trust. This Privacy Policy outlines in detail how we collect, use, disclose, and safeguard the information you provide when using our platform. By accessing or using our platform, you agree to the terms of this Privacy Policy. When this policy mentions "we", "us", or "our", it refers to the controller of your information under this policy.

Irrespective of your country of residence or origin, when using any of our services (App or Website), you consent to our collection, transfer, storage, disclosure, and use of your information in Nigeria and any other country we operate as described in this privacy policy. This includes any information you choose to provide that is deemed sensitive under applicable law.

1. INFORMATION WE COLLECT

Upon registration on our platform, we collect personal information which you voluntarily provide by lawful means. We collect and use personal information solely for fulfilling the purposes specified by us and for other ancillary purposes.

This refers to the:

  • 1.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information (e.g., credit card details) when you register for our platform or use our services.
  • 1.2 Usage Information: We may collect information about your usage of our platform, including your browsing history, preferences, and interactions with our services.
  • 1.3 Device Information: We may collect information about the devices you use to access our platform, such as the device type, operating system, and unique device identifiers.

I.I HOW WE COLLECT THE INFORMATION

Rushbill's collection of your personal information or any other information is confined within legal approaches and permissions. We will never collect information without your consent or keep information you did not give (as covered by this privacy policy). Below are the means by which we collect information, but not limited to:

  • Through the registration process
  • During KYC
  • During the Payment Process
  • Pictures from the camera strictly and only during the registration process or other related conditions.

2. HOW WE USE YOUR INFORMATION

  • 2.1 Service Provision: We use your personal information to provide, maintain, and improve our billing service platform, process payments, and communicate with you about our services.
  • 2.2 Personalization: We may use your information to personalize your experience on our platform, including displaying relevant content and recommendations.
  • 2.3 Security and Compliance: We use your information to detect and prevent fraud, comply with legal obligations, and enforce our policies.
  • 2.4 Analytics and Research: We may use your information for research, analysis, and product development purposes to enhance our platform and services.

III. INFORMATION SHARING AND DISCLOSURE

  • 3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, or providing services on our behalf. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
  • 3.2 Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Rushbill, our users, or others.
  • 3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. DATA SECURITY

We implement reasonable technical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. USER RIGHTS AND CHOICES

  • 5.1 Access and Correction: You have the right to access and request correction of your personal information maintained by Rushbill.
  • 5.2 Opt-Out: You may opt out of receiving promotional or marketing communications from us by following the unsubscribe instructions provided in those communications.

VII. THIRD-PARTY SERVICES

Our Service may contain links to third-party websites or services that are not owned or controlled by Rushbill. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

VIII. CHANGES TO THIS PRIVACY POLICY

We hold the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated Policy will be posted on our website, and we encourage you to review it periodically. Rushbill will not be responsible for users' ignorance of the update.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

COOKIES

We use cookies as a tag to identify you as a user on our platform, and this helps to customize and improve our services. It enables us to remember your account log-in information, IP addresses, web traffic, the number of times you visit, date and time of visits. Some browsers (not controlled by us) may automatically accept cookies while some can be modified to decline cookies or alert you when a website wants to place a cookie on your computer. If you do choose to disable cookies, it may limit your ability to use our website.