Rushbill is a utility and service bill payment platform that allows users to pay for services like sport betting, energy renewal, waste management, subscriptions, and other recurring payments using their wallet balance. The platform is designed to make payments quick, secure, and convenient.
Free, it is free to register and use, except for bill payment (alongside other charged activities) charges. Kindly visit https:/.rushbill.com
You can fund (top-up) your Rushbill wallet using bank transfers, debit/credit cards, or other supported payment methods available within the app. The funds will be instantly reflected in your wallet once the transaction is successful. You can also get fund gift from other Rushbill user
No, Rushbill currently does not support withdrawals from the wallet to a bank account. Your wallet balance can only be used for bill payments and certain in-app transactions. Nb; this will come in the next phase
Yes, you can fund another user's Rushbill wallet directly from your wallet balance. The transfer is instant and reflects in the recipient's account immediately, and vice versa.
If your bill payment fails and your wallet is debited, we suggest you wait for a while, then if there is no automatic refund in 15 min, please contact customer support with the transaction details. Our team will review the issue and either retry the payment or refund your wallet balance.
On Rushbill you may be charged small processing fees for certain transactions, such as wallet funding or bill payments. The fee amount, if applicable on the intended transaction, will be displayed before you complete the transaction.
You can update your personal details by going to the "Profile" section in the app. From there, you can edit your phone number, email address, and other information. Remember to verify (and save) any changes to ensure they are updated.
There are no fixed charges, each transaction may bear variant fee, depending on the service provider and other internal considerations.
Yes, you can link multiple payment methods such as debit/credit cards and bank accounts to your Rushbill account for easy funding and payments. You can manage these payment methods in the “Payment Settings” section.
Yes, Rushbill permits you to schedule automatic payments for recurring bills like utilities and subscriptions. You’ll need to enable this feature and ensure your wallet has sufficient funds when the payment is due.
Your details as required on the registration phase, while for advanced transaction and account upgrade, you will need to do a KTC verification using utility bills, valid ID card etc.
If you send funds to the wrong Rushbill account, please contact customer support immediately with the transaction details. While we will do our best to recover the funds, recovery is not always guaranteed. Always double-check recipient details before confirming transfers. In a case of wrong funding to a service provider, we cannot refund the transaction.
Yes, you get bonuses when you refer another user using your invite link
- Valid ID Card (Voters Card, NIN, BVN) - Correct details (Name, DOB, address etc.) - Utility Bills
If you forget your password, click on the “Forgot Password” option on the login screen. Follow the instructions to reset your password using your registered email or phone number.
Yes, Rushbill is a user friendly and customer centric platform; it has a dedicated team of customer support team available through the app, email, and phone. You can reach out for assistance with payments, wallet issues, or any other inquiries.
